The guarantee period for all new appliances of Trisa Electronics AG anywhere in the world since 01.01.2017 is five years* from the date of purchase.
*(excluding tooth brushes, rechargeable batteries and products not bearing the Trisa logo)
On our new, large stainless steel refrigerators & food centres, damage is covered for a full 7 years (will be specially marked).
If you have questions about our products or guarantees, or if you have a complaint, our repair service team is always ready to give you advice and support.
Contact our customer service and ask for our repair team:
Customer care Switzerland
Trisa Electronics AG
Reparatur
Kantonsstrasse 121
CH-6234 Triengen
Tel: +41 41 933 00 30Fax: +41 41 933 32 02E-Mail info@trisaelectronics.ch Customer care in Austria
SCD Handels GmbHUnterhaus 33AT-2851 Krumbach
Tel: +43 2647 4304070Fax: +43 2647 4304014E-mail: service@trisaelectronics.at Customer care in Germany
Ernst Lorch KG
Bildstockstraße 9
D-72458 Albstadt
Tel: +49 (7431) 124 200
E-mail: HG@lorch-gruppe.com
Customer care in Italy
Trisa Italia
Via Golfreda 6
I-40136 Bologna
Tel: +39 335 388 680
Fax: +39 051 589 243
E-mail: trisa.italia@libero.it